Terms of Use

These Terms and Conditions set out the rules that apply when you use our platform. They describe the relationship between you and us, what we expect from account holders and what you can expect from our service. By registering an account and using the site you agree to comply with these terms and any specific rules that apply to promotions, games and payment services.

Account responsibilities

You are responsible for keeping your account details accurate and secure. Only one account per person is permitted; we may suspend or close duplicate accounts. You must keep your login details confidential and notify us immediately if you suspect unauthorised access. We may require identity and address verification at any time and withhold withdrawals until checks are complete. We may also set or adjust account limits, including deposit and wagering limits, where necessary to manage risk or meet regulatory or responsible-gambling obligations.

Eligibility requirements

To register you must meet the minimum age requirement and be legally permitted to gamble in your jurisdiction. We will verify identity and eligibility as part of our account checks. If you are found to be in a restricted location or otherwise ineligible, we will restrict access to the account and handle any balances according to these terms and applicable law.

Acceptable platform use

You agree to use the platform lawfully and fairly. Prohibited conduct includes using automated tools to play, colluding with other players, attempting to manipulate games or promotions, and providing false or stolen payment details. We reserve the right to investigate suspicious activity, refuse transactions, cancel bets or void winnings if we reasonably suspect abuse or fraud.

General bonus and promotion rules

Promotions are subject to specific terms that accompany each offer. Where a bonus applies, those terms govern wagering requirements, eligible games, maximum bet limits and withdrawal restrictions. Bonuses and free spins may be time-limited, restricted to certain games, and voided if we detect abuse or multiple accounts. Always review the promotion terms before opting in.

Deposits and withdrawals

Payments must be made using methods accepted on the site and, where required, in the account holder's name. We may require proof of payment method ownership before approving withdrawals. Withdrawal processing times and any limits are set out on the cashier page; we may delay or refuse payments while verification or security checks are carried out. Fees charged by payment providers are your responsibility unless stated otherwise.

Dispute resolution

If you have a complaint, contact our support team in the first instance and we will aim to resolve it promptly. If we cannot reach agreement, disputes will be handled in accordance with applicable law and the dispute resolution procedures described in these terms. Where relevant, either party may seek independent dispute resolution or legal remedy in the courts of England and Wales.

Updates to terms and conditions

We may update these terms from time to time. Material changes will be notified to you on the site or by other reasonable means. Continued use after notice of change constitutes acceptance of the revised terms. If you do not accept an update, you should stop using the service and close your account in accordance with the account closure process.